Return Policy

At AHP Traders, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return in accordance with the policy below.

Return Eligibility

You may request a return within 7 days of receiving your order. To be eligible for a return, the product must:

• Be unused and in its original condition.
• Include all original tags, accessories, manuals, and packaging.
• Not be damaged due to misuse, improper handling, or normal wear and tear.

How to Request a Return

1. Contact our customer support team via email or phone within 7 days of receiving your order.
2. Provide your order details along with the reason for the return.
3. Once your return request is approved, securely pack the product with all original contents.
4. Ship the product to the return address provided by our customer support team.

Return Shipping Charges

For retail orders, customers are required to pay the return shipping charges when sending the product back to AHP Traders.

After the returned product is received and successfully passes our quality inspection, the return shipping charges paid by the customer will be reimbursed to the customer's AHP Traders Wallet, along with the approved refund amount.

If the returned product does not meet our return eligibility criteria and the return request is rejected after inspection, the return shipping charges will not be reimbursed.

For wholesale, bulk, customized, or personalized orders, return shipping charges will be handled on a case-by-case basis only if the return is approved by AHP Traders.

Refund Policy

After we receive and inspect the returned product, eligible refunds will be processed within 7 days.

Approved refunds will be credited to your AHP Traders Wallet and can be used for future purchases on our website. Refunds will not be transferred to your original payment method or bank account.

Exchanges

If you wish to exchange a product for a different size, colour, or variant, please initiate a return request and place a new order for the desired item.

Non-Returnable Items

The following items are not eligible for return or refund:

• Customized or personalized products.
• Products with custom branding, logos, names, artwork, or other customer-specific designs.
• Wholesale or bulk orders.
• Candles and other fragile items.
• Products that have been used, damaged after delivery, or returned without their original packaging, tags, accessories, or invoice.

Contact Us

If you have any questions regarding returns or refunds, please contact our customer support team using the details below:

AHP Traders
Website: https://www.ahptraders.com
Email: support@ahptraders.com
Phone: +91 8448189174, +91 7068252547

AHP Traders reserves the right to approve or reject any return request after inspecting the returned product to ensure compliance with this Return Policy.