Terms Conditions Page

Terms & Conditions


Welcome to AHP Traders. By accessing or using www.ahptraders.com, you acknowledge and agree to these Terms & Conditions. We encourage you to review them carefully before using our website or placing an order.

1. Company Details

Business Name: AHP Traders
Website: www.ahptraders.com
Email: support@ahptraders.com
Phone: +91 8448189174, +91 7068252547
Registered Office: 388 EWS, Barra 2, Barra, Kanpur, Uttar Pradesh – 208027, India

2. Orders & Acceptance

All orders placed through our website are subject to acceptance by AHP Traders. Orders are confirmed only after successful receipt of full payment.
We reserve the right to refuse or cancel any order due to pricing errors, product unavailability, suspected fraudulent activity, incomplete customer information, or any other legitimate business reason. If an order is cancelled after payment has been received, the amount will be refunded in accordance with our Refund Policy.

3. Pricing

All prices displayed on our website are in Indian Rupees (INR) unless otherwise specified.
Prices are subject to change without prior notice. Applicable taxes, shipping charges, customs duties (where applicable), and other charges will be displayed during checkout before payment is completed.

4. Payment Terms

We accept payments through secure online payment methods available on our website, including:
  • UPI
  • Credit Cards
  • Debit Cards
  • Net Banking
  • Digital Wallets
Orders will be processed only after successful payment confirmation.

5. Shipping & Delivery

AHP Traders ships products across India and also serves international customers and export orders.
Estimated dispatch timelines for orders within India are:
  • Retail Orders: Typically dispatched within 1–2 business days.
  • Wholesale Orders: Typically dispatched within 10–14 business days, depending on order quantity, customization requirements, and product availability.
For international and export orders, dispatch timelines may vary depending on the destination country, customs procedures, product availability, and order specifications.
Delivery timelines are estimates only and may vary due to courier services, customs clearance, weather conditions, transportation disruptions, public holidays, strikes, or other unforeseen circumstances. While we make every effort to ensure timely delivery, AHP Traders shall not be held responsible for delays caused by third-party logistics providers, courier partners, customs authorities, or events beyond our reasonable control.

6. Customized Products

Customized or personalized products are manufactured based on customer-approved artwork, logos, text, designs, branding, or other specifications provided by the customer.
Once production has commenced, customized orders cannot be cancelled, modified, returned, or refunded, except where the product is received damaged, defective, or incorrect due to an error on our part.
Customers are responsible for ensuring that all submitted artwork, spellings, dimensions, and specifications are accurate before approving production.

7. Returns & Refunds

Returns are accepted only in accordance with our Return Policy.
Return requests must be initiated within 7 days of receiving the product.
After inspection and approval of the returned product, eligible refunds will be processed within 7 days and credited to the customer's AHP Traders Wallet, which can be used for future purchases on our website.
Customized or personalized products are non-returnable and non-refundable, unless they are received damaged, defective, or different from the approved order.

8. Product Information

We strive to ensure that all product descriptions, specifications, pricing, dimensions, and images displayed on our website are accurate.
However, actual product colours, textures, finishes, packaging, dimensions, or appearance may vary slightly due to photography, lighting conditions, monitor settings, handmade manufacturing processes, supplier updates, or natural material variations.
Product images are provided for illustrative purposes only.

9. Intellectual Property

All content available on this website, including but not limited to the AHP Traders brand name, logo, website design, graphics, layouts, product images, product descriptions, text, catalogues, product designs (where applicable), and all other intellectual property, is the exclusive property of AHP Traders.
No content from this website may be copied, reproduced, distributed, modified, published, or used for commercial purposes without prior written permission from AHP Traders.

10. User Conduct

While using our website, users agree not to:
  • Use the website for any unlawful or fraudulent purpose.
  • Attempt unauthorized access to our systems, servers, or customer accounts.
  • Upload viruses, malware, or any harmful software.
  • Copy, reproduce, download, or misuse product images, content, or intellectual property.
  • Interfere with the proper functioning or security of the website.
  • Violate any applicable laws or regulations while using our services.
Violation of these Terms may result in suspension or termination of access to our website and may lead to legal action where applicable.

11. Privacy

By using this website, you also acknowledge and agree to our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

12. Limitation of Liability

To the fullest extent permitted under applicable law, AHP Traders shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website, products, or services.
We shall not be responsible for losses or delays resulting from:
  • Courier or logistics delays
  • Customs clearance procedures
  • Third-party payment gateway failures
  • Business interruption
  • Internet or technical issues
  • Events beyond our reasonable control

13. Force Majeure

AHP Traders shall not be liable for any delay or failure in performing its obligations due to events beyond its reasonable control, including but not limited to natural disasters, floods, fires, pandemics, strikes, transportation disruptions, governmental actions, customs delays, power failures, war, civil disturbances, or any other force majeure event.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising out of or relating to these Terms & Conditions or the use of this website shall be subject to the exclusive jurisdiction of the competent courts of India, in accordance with applicable law.

15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us using the details below:
AHP Traders
Website: www.ahptraders.com
Email: support@ahptraders.com
Phone: +91 8448189174, +91 7068252547
Registered Office: 388 EWS, Barra 2, Barra, Kanpur, Uttar Pradesh – 208027, India

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