Support Policy Page
Support Policy
At AHP Traders, we are committed to providing reliable, timely, and professional customer support. Our Support Policy outlines how you can contact us, the assistance we provide, and our commitment to resolving your queries efficiently.
Support Channels
You can reach our customer support team through the following channels:
Website: https://www.ahptraders.com
Email Support: support@ahptraders.com
Phone Support: +91 8448189174, +91 7068252547
Response Time
We strive to respond to all customer inquiries as promptly as possible.
Email Inquiries: Within 24–48 business hours.
Phone Support: During business hours, our team will assist you as quickly as possible.
Response times may vary during weekends, public holidays, or periods of high inquiry volume.
Support Availability
Our customer support team is available during the following business hours:
Monday to Saturday: 10:00 AM – 6:00 PM (IST)
Sunday & Public Holidays: Closed
Support Services
Our support team can assist you with:
Order status and tracking.
Product information and availability.
Retail and wholesale inquiries.
Customized product inquiries.
Corporate gifting and joining kit inquiries.
Return, refund, and exchange requests.
General questions regarding our products and services.
Technical assistance related to our website.
Issue Resolution
We are committed to resolving customer concerns as efficiently as possible. Some issues may require additional investigation or coordination with courier partners or suppliers. In such cases, we will keep you informed about the progress and expected resolution timeline.
Customer Feedback
We value your feedback and continuously work to improve our products and customer service. Suggestions and feedback can be shared through our email or phone support.
Contact Us
AHP Traders
Website: https://www.ahptraders.com
Email: support@ahptraders.com
Phone: +91 8448189174, +91 7068252547
Registered Office: 388 EWS, Barra 2, Barra, Kanpur, Uttar Pradesh – 208027, India
If you require any assistance regarding your order, products, or services, please contact us using the details provided above. Our team will be happy to assist you.
